Privacy Policy

This policy explains what personal information The Privé collects, why, and what happens to it. The Privé is operated by Anu Priya, an independent travel advisor affiliated with Fora Travel, based in India. Questions about this policy can be sent to prive@creditkeeda.com.

What we collect

We collect only what you type into an enquiry form. Nothing on this site requires an account, and we do not ask for payment details at any point.

• Required: your name, email address, and the destination or hotel you are asking about.
• Optional: phone or WhatsApp number, travel dates, number of guests and rooms, and any details you choose to add.

We do not collect sensitive personal data. Please do not include health, financial, or identity-document information in the free-text field — if a booking ever requires it, it will be handled directly with the hotel rather than through this site.

Why we use it

Solely to respond to your enquiry: to check rates and availability with the hotel, to confirm which preferred-partner benefits apply, and to correspond with you about the booking. We do not use your information for advertising, we do not build profiles, and we do not send marketing email unless you ask us to.

Who it is shared with

• The hotel or its booking system — the details necessary to make an enquiry or reservation in your name.
• Fora Travel— bookings are placed through Fora’s advisor platform, so reservation details are processed there.
• Notion — enquiries are stored in a private Notion database used as our enquiry record. Notion processes data on servers outside India.

We do not sell personal information, and we do not share it with advertisers or data brokers.

Where a booking proceeds, hotels require the names of everyone staying, and for international stays may require passport or identification details to satisfy local registration law — in India, Form C reporting for foreign nationals, and equivalent requirements elsewhere. We pass on only what the property asks for, and only once you have decided to book. Hotels and immigration authorities handle that information under their own obligations, not ours.

Cookies and tracking

This site runs no analytics, no advertising pixels, and no third-party tracking scripts. We set no cookies for tracking or profiling. Hotel imagery and Google rating data are fetched by our own server, not by your browser, so third parties do not observe your visit through those features.

Automated abuse prevention

When you submit an enquiry, your IP address is checked in memory to limit repeat submissions from the same source. It is used for that check only, is not written to the enquiry record, and is discarded shortly afterwards.

How long we keep it

Enquiries that lead to a booking are retained while needed for the trip and for a reasonable period afterwards to handle follow-up questions and any dispute. Enquiries that do not lead to a booking are deleted on request, and otherwise reviewed periodically and removed once they no longer serve a purpose.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, you may ask us to confirm what information we hold about you, correct anything inaccurate, or erase it. You may also withdraw consent at any time, which we will act on unless we are required to retain something. Write to prive@creditkeeda.com and we will respond within 30 days. If you are unsatisfied with our response, you may complain to the Data Protection Board of India.

Security

The site is served over HTTPS, credentials for our storage and databases are held server-side and never exposed to the browser, and access to the enquiry record is limited to the advisor. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.

Children

This site is intended for adults booking travel. We do not knowingly collect information from children. If a child’s details are included as part of a family booking, they are used only for that reservation.

Grievance contact

For any complaint about how your personal data has been handled, the point of contact is Anu Priya, reachable at prive@creditkeeda.com. Please write “Data grievance” in the subject line so it is not treated as a booking enquiry. Complaints are acknowledged within 72 hours and resolved within 30 days.

Changes

We may update this policy as the practice changes. The revision date at the top will always reflect the current version. Related terms are set out in our Terms & Conditions.